About Kia
Kia is an Account Manager at Connection Technologies with a strong background in telecommunications and client relationship management. She works closely with businesses to deliver tailored mobile and connectivity solutions, ensuring customers receive the right support and value from their services.
With experience across account management, team leadership, and business development, Kia brings a well-rounded, customer-focused approach to her role. She is known for building strong relationships, understanding client needs, and providing proactive support to help businesses operate more efficiently.
Kia is passionate about delivering a high standard of service and creating long-term partnerships, ensuring her clients feel supported at every stage of their journey.
Areas of expertise
Editorial focus
On the Connection Technologies blog, Kia publishes long-form guides aimed at decision-makers in finance, IT and operations roles inside UK small and mid-sized businesses. Coverage spans business mobile networks (EE, O2, Vodafone, Three and the major MVNOs), hosted VoIP and SIP trunking, business broadband and SoGEA, Microsoft 365 and managed IT support, the Cyber Essentials and Cyber Essentials Plus frameworks, and the UK B2B energy market — including fixed and pass-through tariffs, broker selection, and procurement timing.
Every guide is checked against current provider pricing, network coverage data and regulatory documentation before publication. Articles are updated when material changes happen — Ofcom rule revisions, mobile network mergers, the ongoing PSTN switch-off, or significant supplier price moves. The aim is straightforward: give buyers the same information their procurement team would surface after a week of supplier meetings, written for people who need to make a decision rather than read a sales pitch.
How to work with Connection Technologies
Kia is part of the team at Connection Technologies, an independent UK telecoms and IT brokerage. The business compares contracts across every major network and provider on the buyer's behalf, negotiates pricing, and project-manages installations so SMEs aren't left juggling four suppliers at once. If a guide on this site is relevant to a problem you're trying to solve, the quickest route to a tailored quote is to contact the team directly.
Recent articles
- How to Record Business Calls on Android & iPhone (UK Legal Guide)26 March 2026
- Business Phone Voicemail Setup: iPhone, Android & Network-by-Network Guide26 March 2026
- IT and Telecoms for Barristers Chambers — A Complete Guide19 March 2026
- WiFi Calling UK: What It Is, How to Enable It & Why Businesses Need It7 March 2026
- VoIP vs Landline for Business UK 2026: Which Should You Choose?7 March 2026
- SME Phone Packages UK 2026: Plans for Small Business4 March 2026
- Powering progress: How Parco Civil Engineering drives EV infrastructure nationwide1 December 2025
- Future-proofing business communication: How to stay connected, competitive and ready for 202626 November 2025
- UK connectivity in 2025: A strategic advantage for businesses23 October 2025
- E book - Reviving the lost art of the business call: Clarity, trust and swift resolutions23 April 2025