What is Hypercloud?
Hypercloud is Connection Technologies’ hosted VoIP (Voice over Internet Protocol) phone system. It replaces traditional landline phone systems with a cloud-based platform that delivers enterprise-grade calling features over your internet connection. No expensive hardware, no maintenance contracts, no physical PBX boxes — just smart, reliable business telephony that works from anywhere.
Whether your team is in the office, working from home, or on the road, Hypercloud keeps everyone connected through a single business phone system with one set of numbers.
How cloud-based telephony works
Cloud-based telephony routes your voice calls over the internet instead of traditional copper phone lines. Here is how it works in practice:
- Your business phones (desk phones, mobile app, or laptop softphone) connect to our cloud platform via your internet connection
- When someone calls your business number, the call is routed through our secure data centres
- The call rings on whichever devices you have configured — desk phone, mobile, laptop, or all three simultaneously
- All features (voicemail, call recording, auto-attendant) run in the cloud with no on-site equipment needed
The result is a phone system that is more flexible, more feature-rich, and typically 30-50% cheaper than a traditional landline setup.
Key features of Hypercloud
Hypercloud includes everything a modern business phone system needs:
Call management
- Auto-attendant — professional greeting that routes callers to the right department
- Call queuing — manage busy periods without losing callers
- Call recording — record calls for training, compliance, and quality assurance
- Voicemail to email — receive voicemails as audio files in your inbox
- Call forwarding and transfer — seamlessly move calls between team members
Flexibility
- Mobile app — make and receive business calls on your smartphone using your office number
- Softphone — turn any laptop into a business phone with our desktop app
- Hot desking — log into any desk phone with your profile and extensions
- Multi-site — connect multiple offices under one phone system with free inter-site calls
Analytics and integration
- Call analytics — real-time dashboards showing call volumes, wait times, and peak hours
- CRM integration — connect with Salesforce, HubSpot, Microsoft Dynamics, and other platforms
- Microsoft Teams integration — use Hypercloud calling within your existing Teams environment
- Wallboards — display live call statistics for contact centre and sales teams
Hypercloud vs traditional landlines
With the UK landline network being switched off by 2027, every business will need to move to an internet-based phone system. Here is how Hypercloud compares to what you have now:
Cost:
- Traditional PBX: £3,000-£20,000 upfront hardware + £100-500/month maintenance
- Hypercloud: £0 upfront, from £8-15 per user per month, all-inclusive
Features:
- Traditional: basic calling, voicemail, limited hunt groups
- Hypercloud: 50+ features including call recording, analytics, mobile app, CRM integration, auto-attendant
Flexibility:
- Traditional: tied to one office location
- Hypercloud: work from anywhere — office, home, mobile, any internet connection
Scalability:
- Traditional: adding lines requires engineer visits and hardware changes
- Hypercloud: add or remove users in minutes through the admin portal
The 2027 landline switch-off: why this matters now
BT and other UK providers are switching off the traditional PSTN (Public Switched Telephone Network) by 2027. This means all copper-based landlines will stop working. Every business in the UK needs to migrate to an internet-based phone solution before this deadline.
Waiting until the last minute risks disruption, higher costs, and limited support availability as demand surges. Businesses that switch now benefit from:
- More time to train staff on the new system
- Better deals and more installation slots available
- Immediate cost savings from lower monthly fees
- Access to modern features that improve productivity today
Read more about preparing for the 2027 switch-off.
Internet phones for business: what you need
To run Hypercloud, you need:
Reliable internet: A stable broadband connection with at least 100Kbps per concurrent call. For most businesses, standard fibre broadband is more than sufficient. We can assess your current connection and recommend upgrades if needed.
Phones (optional): You can use dedicated VoIP desk phones, your existing mobile phones via our app, or laptop softphones. Many businesses use a combination.
That is it. No server room, no PBX hardware, no maintenance engineer visits. Everything runs in our secure UK data centres.
Frequently asked questions about Hypercloud
Can I keep my existing business phone numbers?
Yes. We port all your existing numbers to Hypercloud at no extra charge. Your customers will not notice any change — the same numbers ring as before, just on a better system.
What happens if my internet goes down?
Hypercloud includes automatic failover. If your internet drops, calls are automatically redirected to mobile numbers or voicemail. You never miss a call.
How long does it take to set up Hypercloud?
A typical small business installation takes 1-2 weeks from order to go-live. Larger deployments with number porting and custom configurations typically take 2-4 weeks.
Is VoIP call quality as good as a landline?
With a decent broadband connection, VoIP call quality is excellent — often better than traditional landlines. Hypercloud uses HD voice codecs that deliver clearer audio than standard phone lines.
Can I use Hypercloud with Microsoft Teams?
Yes. Hypercloud integrates directly with Microsoft Teams, allowing your team to make and receive external calls within the Teams interface.
Get started with Hypercloud
Ready to upgrade your business phone system? Connection Technologies will assess your current setup, recommend the right Hypercloud configuration, and handle the entire migration — including number porting and staff training.
Get a free Hypercloud quote or call 0333 015 2615. You can also explore our Hypercloud product page for more details.