Hosted VoIP

You do not necessarily need to buy phones separately. Most hosted VoIP providers, including Connection Technologies, supply pre-configured IP phones as part of your package, often at discounted prices or…

Hosted VoIP systems include advanced voicemail features that go far beyond a traditional answering machine. Voicemail is built into the cloud platform and accessible from any device. VoIP voicemail features:

The fundamental difference is how calls are transmitted: VoIP uses your internet connection while traditional landlines use copper telephone wires (the PSTN network). VoIP vs traditional landline comparison: Call cost:

VoIP requires surprisingly little bandwidth. Most UK business broadband connections can comfortably handle a hosted VoIP phone system. Bandwidth requirements per call: One VoIP call uses approximately 80–100 kbps (kilobits

Yes. Most modern hosted VoIP platforms include conference calling and video conferencing as standard features, eliminating the need for separate meeting tools. Conference calling with VoIP: Audio conference bridges –

A hosted VoIP phone system provides built-in business continuity and disaster recovery that traditional phone systems simply cannot match. Why traditional phones fail during disruptions: With a traditional PBX and

With a hosted VoIP system, you need far less telephone answering equipment than with traditional phone setups. Most answering functionality is built into the cloud platform. Essential equipment for a

Yes. Modern hosted VoIP platforms include powerful call centre and contact centre features that were previously only available with expensive dedicated systems. VoIP call centre features: Call queues – hold

One of the biggest advantages of a hosted VoIP phone system is that it works seamlessly for remote and hybrid working. Your team can make and receive calls on their

Remote call control is a feature that allows you to manage and control your VoIP phone calls from a separate application or device – typically your computer, CRM system, or

Modern business VoIP systems deliver call quality that is equal to or better than traditional phone lines, provided you have a decent internet connection. What affects VoIP call quality: Bandwidth

The world of VoIP and hosted telephony comes with its own terminology. Here is a plain-English glossary of the most common terms: VoIP (Voice over Internet Protocol) – technology for