If your business is still paying for broadband and phone services separately, you are almost certainly paying too much. A business broadband and VoIP package combines your internet connection and cloud phone system into a single deal — one provider, one bill, and a setup that is engineered to work together from day one.
With the UK’s copper phone network being switched off by 2027, every business will need to move to VoIP. Combining it with your broadband now means you avoid the last-minute rush, lock in competitive pricing and get a system that is already optimised for voice quality.
This guide covers everything you need to know about business broadband and VoIP packages in the UK — what is included, what it costs, and how to choose the right bundle for your company. Get a free, no-obligation quote from Connection Technologies to see what you could save.
What Is a Business Broadband and VoIP Package?
A business broadband and VoIP package bundles two essential services:
- Business-grade broadband — typically FTTP (full fibre), SoGEA or a leased line, with an SLA, static IP and priority support.
- Hosted VoIP phone system — a cloud-based phone system that runs over your broadband, replacing traditional landlines with a feature-rich, scalable platform.
Because VoIP calls travel over your internet connection, the two services are technically interdependent. When they come from the same provider, Quality of Service (QoS) settings can be applied to prioritise voice traffic, ensuring calls remain clear even during peak internet usage.
Why Bundle Broadband and VoIP?
Save Money
Bundled packages are typically 15–25 per cent cheaper than buying broadband and VoIP separately. You also eliminate the BT line rental (£15–£20/month) that traditional phone services require, since VoIP runs entirely over broadband.
Better Call Quality
When your broadband provider also manages your VoIP, they can configure the connection to prioritise voice packets. This eliminates the jitter, latency and dropped calls that businesses experience when running VoIP over a generic broadband line.
One Point of Contact
If your calls are dropping, is it a broadband problem or a VoIP problem? When both come from the same provider, there is no finger-pointing between suppliers. One call to one support team gets the issue resolved.
Simpler Billing
One monthly invoice covering both services. No more reconciling bills from BT, your broadband provider and your phone system vendor.
What to Look for in a Package
Not all broadband and VoIP bundles are equal. Here is what separates a good package from a mediocre one:
- Broadband type: Ensure you are getting business-grade broadband with an SLA, not repackaged residential broadband. FTTP or SoGEA is the minimum for reliable VoIP.
- Inclusive calls: Many VoIP packages include unlimited UK landline and mobile calls. Check what is included and what costs extra.
- Number porting: You should be able to keep your existing business phone numbers at no extra cost.
- Scalability: Adding new VoIP users should be quick and affordable. Avoid packages that lock you into a fixed number of lines.
- Features: Auto-attendant, call recording, voicemail-to-email, call forwarding and mobile app access should be included, not charged as extras.
- Contract length: 12, 24 or 36 months. Shorter contracts offer flexibility; longer contracts usually mean lower monthly costs.
Typical Pricing for UK Businesses
Prices vary by broadband speed, number of VoIP users and contract length. Here are typical ranges in 2026:
- Small office (1–5 users): £60–£120/month for FTTP broadband plus VoIP with inclusive calls.
- Medium office (6–20 users): £120–£300/month depending on broadband speed and VoIP features.
- Larger office (20+ users): £300+/month, often with a leased line for guaranteed bandwidth.
These figures typically represent a 20–30 per cent saving compared with buying each service separately. Request your personalised quote to see the exact saving for your business.
How Connection Technologies Packages Work
We build every broadband and VoIP package around your specific requirements. Here is the process:
- Line check: We check what broadband speeds are available at your address and recommend the best option.
- Needs assessment: How many users? Do you need call recording? Auto-attendant? CRM integration?
- Custom quote: We price up a package that includes everything you need — no hidden extras.
- Installation: We arrange the broadband installation and configure your Hypercloud VoIP system remotely.
- Number porting: We transfer your existing numbers so there is zero disruption to your business.
- Go live: Typically 10–15 working days from order, depending on broadband lead times.
Broadband and VoIP vs Traditional Phone Lines
Still on a traditional BT phone line? Here is how a modern broadband and VoIP package compares:
- Cost: VoIP is 40–60 per cent cheaper than traditional lines, especially for businesses making regular mobile and international calls.
- Features: Traditional lines offer basic call forwarding at best. VoIP includes dozens of features as standard.
- Flexibility: VoIP works from anywhere — office, home, mobile. Traditional lines are fixed to a physical location.
- Scalability: Adding a new VoIP extension takes minutes. Adding a new phone line takes weeks and costs hundreds.
- Future: Traditional lines are being switched off by 2027. The PSTN switch-off means every business must move to VoIP eventually.
Get Your Free Quote
Connection Technologies provides tailored business broadband and VoIP packages to companies across the UK. We work with all major broadband carriers and are not tied to any single network, so you always get the best deal available at your location.
Request your free quote today or call our team to discuss your requirements. We will show you exactly what a combined package looks like for your business — and how much you will save compared with your current setup.
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