However, according to a House of Commons research briefing (May 2025)[1], the biggest threat to your business security is much closer to home – your own team.
Human error: The silent risk
The UK cyber security landscape has shifted dramatically. Cyber attacks on SMEs have risen by over 30% in the past year, with phishing, ransomware, and social engineering accounting for the majority of incidents. Implementing cyber essentials — the government-backed certification scheme — is one of the most effective first steps any business can take to reduce their exposure to a cyberattack.
A staggering 95% of successful cyber-attacks are the result of human error. That includes clicking on phishing links, using weak passwords, mishandling sensitive data or failing to update software. These aren’t malicious acts – they’re everyday mistakes made by well-meaning employees under pressure or without proper training.
But here’s the good news: 90% of these attacks could be prevented by a trained and vigilant workforce.
So, what can you do?
This is where Connection Technologies IT Managed Services steps in. We help businesses turn their biggest vulnerability into their strongest defense.
How we can support you
Proactive threat monitoring
Our managed services include 24/7 monitoring, threat detection, and rapid response – so you’re protected even when your team is offline.
Regular updates and patch management
We ensure your systems are always up to date, reducing the risk of exploits and vulnerabilities caused by outdated software.
Risk assessments and compliance support
We help you understand where your risks lie and how to meet industry standards, whether you’re in retail, healthcare, education or professional services.
User access and identity management
We implement smart access controls to ensure the right people have the right access – and no one else.
The UK security market continues to grow as businesses recognise that mobile devices are a primary attack vector. From SIM-swap fraud to man-in-the-middle attacks on public Wi-Fi, the threats are real and evolving. A robust MDM solution combined with employee cyber security awareness training significantly reduces the risk of a costly data breach or cyber attack.
The bottom line
Cybersecurity isn’t just about firewalls and antivirus software. It’s about people, processes, and proactive support. With Connection Technologies as your IT partner, you get more than protection – you get peace of mind.
Ready to strengthen your first line of defense? Let’s talk – find out more our IT managed services.
[1]https://commonslibrary.parliament.uk/research-briefings/cbp-9821/
Related:How mobile device management (MDM) protects your business
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Frequently Asked Questions
Many SMEs find that a managed IT provider eliminates the need for a full-time IT hire, saving £35,000–£55,000 per year. For larger businesses, managed IT complements your in-house team by handling day-to-day support and monitoring.
Reputable managed IT providers implement enterprise-grade security including endpoint protection, email filtering, multi-factor authentication and encrypted backups. Connection Technologies holds Cyber Essentials certification and follows NCSC best practices.
A managed IT service typically includes helpdesk support, proactive monitoring, patch management, cybersecurity, backup management, hardware procurement and strategic IT planning. Connection Technologies provides all of these as standard.
Managed IT support in the UK typically costs £30–£80 per user per month depending on the level of service, number of endpoints and complexity. Connection Technologies offers fully managed IT packages from £45/user/month.
With a managed IT provider, most issues are resolved within 1–4 hours. Critical issues affecting business operations are prioritised with 15-minute response times. Connection Technologies offers guaranteed SLAs on all support plans.
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