📱 VoIP Features & Call Management
How to use hosted VoIP features including auto attendant, call recording, call queues, voicemail and call forwarding.
How to Set Up an Auto Attendant (IVR) on Your VoIP System
Step-by-step guide to configuring an auto attendant or IVR menu on your hosted VoIP phone system.
Read article →Setting Up Call Recording and Staying Compliant
How to enable call recording on your hosted VoIP system and ensure compliance with UK regulations including GDPR.
Read article →Call Queues and Hunt Groups: Managing Incoming Calls
How to configure call queues and hunt groups on your VoIP system to efficiently distribute incoming calls across your team.
Read article →How to Set Up Voicemail-to-Email on Your VoIP System
Configure voicemail-to-email so you never miss a message — voicemails delivered as audio attachments straight to your inbox.
Read article →Call Forwarding and Diverting on Hosted VoIP
How to set up call forwarding and diverting on your hosted VoIP system — forward to mobiles, other extensions or external numbers.
Read article →How to Listen to Voicemail on Your VoIP System
Quick guide to checking and listening to voicemail messages on your hosted VoIP phone system.
Read article →How to Change Your Voicemail Greeting on VoIP
Step-by-step guide to recording and updating your voicemail greeting on a hosted VoIP system.
Read article →How to Block Callers with No Caller ID on VoIP
Block anonymous or unknown callers on your hosted VoIP system to reduce spam and unwanted calls.
Read article →Video Conferencing with Hosted VoIP
How to use video calling and conferencing features with your hosted VoIP phone system.
Read article →How to Set Up Voicemail on Your Phone
Step-by-step guide to setting up voicemail on mobile and VoIP phones.
Read article →Voicemail Number: How to Find and Use Yours
How to find your voicemail number on mobile and VoIP, and how to access your messages.
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