Vodafone WiFi Hub — login, gateway address and status lights
Open a browser on a device connected to your Vodafone WiFi Hub and go to 192.168.1.1, or vodafone.connect.
The password is unique to your unit and printed on it — there is no universal default.
Before you reset anything: a lost admin password on this model cannot be recovered. A factory reset is the only way back in and it erases the entire configuration.
The Vodafone WiFi Hub is a broadband hub supplied by an internet provider from Vodafone, in UK use Wi-Fi 5; standard fibre plans. This page covers the four things people actually come looking for: its settings address, how its login works, what its lights mean and how to reset it safely.
What is the Vodafone WiFi Hub gateway address?
The Vodafone WiFi Hub settings page is at 192.168.1.1. Type that into the address bar of a browser — not into a search box, which will just search for the number instead of opening the page.
You can also use vodafone.connect, which reaches the same page and is easier to remember.
Your device has to be connected to the Vodafone WiFi Hub itself for this to work — over its Wi-Fi or by cable. On mobile data, or connected to a different network, the address goes nowhere.
Vodafone gives the address under a heading naming the WiFi Hub. The hostname comes from Vodafone router guides that do not name this model, so it is the less certain of the two.
What is the default username and password for the Vodafone WiFi Hub?
Unique password on the device label
There is no default password for the Vodafone WiFi Hub that we could publish, because every unit has a different one.
Where to find yours. On the bottom of the router; Vodafone's factory-reset page says the bottom or back.
Same arrangement as the Ultra Hub: a per-device password printed on the unit, which Vodafone then asks you to change at first login. Vodafone states in two separate places that the router password is different from the Wi-Fi password, and its business guide separates them explicitly — the Wi-Fi password is printed on the back, the router password is what gets you into the Vodafone Broadband portal. No admin username is documented.
If a website offers you a single password that works on every Vodafone WiFi Hub, it is wrong. Those lists copy a per-device password from one unit and republish it as though it were universal.
What do the lights on the Vodafone WiFi Hub mean?
Here is what each light on the Vodafone WiFi Hub is telling you, and what to do about it.
| Light | What it means | What to do |
|---|---|---|
| Powersolid white | The power is on. | Nothing to do. |
| Powersolid red | Red is normal briefly while the hub powers on. Vodafone says that if it stays red for more than five minutes there has been a system failure. | Give it five minutes. If it is still red after that, factory reset the hub. |
| Poweroff | The power is not on. | Check the cables and the wall switch, then press the power button on the back. |
| Internetsolid white | The router is connected to the internet. | Nothing to do. |
| Internetflashing white | The router is connecting to the internet. | Wait for it to settle. |
| Internetflashing red | The router is trying to connect and has not managed it. | If it goes on more than five minutes, check every cable then restart the hub with the power button. |
| Phonesolid white | You can make calls. | Nothing to do. |
| Phoneflashing white | A call is in progress. | Nothing to do. |
| Phonesolid red | The hub cannot connect to the voice service. Vodafone documents this state for business customers. | Turn the router off and on again. |
| Mobilesolid white | A Vodafone backup dongle is connected and working. This light applies to Vodafone Pro customers only. | Nothing to do. |
| Mobilepulsing red | The dongle is connected but there is a problem. | Check the dongle and its signal. |
| Mobilesolid red | The dongle is connected but no SIM card is detected. | Check the SIM is inserted correctly. |
| WiFisolid white | Wi-Fi is on and working correctly. | Nothing to do. |
| WiFipulsing white | The hub is pairing a device. | Nothing to do. |
| WiFioff | Wi-Fi is disabled. | Re-enable Wi-Fi on the hub or in the portal. |
Vodafone heads its lights article for this hub "Vodafone VOX 3 Broadband Router", which is the same device. Note that this hub uses white where the Ultra Hub uses green for a healthy state — the two are not interchangeable.
How do you reset a Vodafone WiFi Hub?
What you lose. Resets every custom setting including your Wi-Fi name and password, so you will need the printed default from the bottom of the router to reconnect your devices.
- Insert a pin into the reset hole at the back — on the WiFi Hub it sits next to the power button — and push until you hear a click.
- Hold it for 10 seconds.
- Release, and give the unit a few minutes to restart before trying to connect.
Vodafone documents a different button position for this hub than for the Ultra Hub, which is worth checking before you start poking at the back panel.
A reboot is not a reset. A power cycle keeps your settings. On this hub a red power light during startup is normal — see the light table below before treating it as a fault.
What if you cannot get into the Vodafone WiFi Hub at all?
A lost password cannot be recovered on this model. There is no backdoor, no master password and no way for the manufacturer to retrieve it.
Vodafone states that a forgotten admin password means a factory reset. No override is published.
That leaves two options, in this order: find whoever set the unit up and ask them, or factory reset it and rebuild the configuration from scratch. Restoring a configuration backup does not help, because the backup contains the same password you do not know.
Where this comes from
- Vodafone router lights explained — Carries the five-light table for the WiFi Hub under Vodafone's VOX 3 heading.
- How do I reset the password on my router? — Gives 192.168.1.1 under a heading naming the WiFi Hub, and states the router password is not the Wi-Fi password.
- How do I factory reset my Vodafone hub? — Documents the reset hole next to the power button on this model, and the 10-second hold.
- How do I set up a Wi-Fi booster? — The WiFi Hub booster pairing sequence, which differs from the Ultra Hub's.
- Find your router model and serial number — Confirms Vodafone model numbers begin THG, HHG or DGM and where to find them.
- Can I use my own router with Vodafone Broadband? — Source for the Digital Voice and Pro carve-outs on third-party routers.