Virgin Media Hub 4 — login, gateway address and status lights
Open a browser on a device connected to your Virgin Media Hub 4 and go to 192.168.0.1.
The password is unique to your unit and printed on it — there is no universal default.
The Virgin Media Hub 4 is a broadband hub supplied by an internet provider from Virgin Media, in UK use 2019-2022. This page covers the four things people actually come looking for: its settings address, how its login works, what its lights mean and how to reset it safely.
What is the Virgin Media Hub 4 gateway address?
The Virgin Media Hub 4 settings page is at 192.168.0.1. Type that into the address bar of a browser — not into a search box, which will just search for the number instead of opening the page.
There is a second address to know about: 192.168.100.1. Which one works depends on how the unit is currently configured.
Your device has to be connected to the Virgin Media Hub 4 itself for this to work — over its Wi-Fi or by cable. On mobile data, or connected to a different network, the address goes nowhere.
192.168.0.1 in router mode, 192.168.100.1 once modem mode is enabled.
What is the default username and password for the Virgin Media Hub 4?
Unique password on the device label
There is no default password for the Virgin Media Hub 4 that we could publish, because every unit has a different one.
Where to find yours. On the sticker on the base of the Hub, labelled settings password.
Per-Hub password. The settings password is not the Wi-Fi password.
If a website offers you a single password that works on every Virgin Media Hub 4, it is wrong. Those lists copy a per-device password from one unit and republish it as though it were universal.
What do the lights on the Virgin Media Hub 4 mean?
Not yet verified against Virgin Media documentation.
How do you reset a Virgin Media Hub 4?
What you lose. Returns the Hub to factory settings and to router mode.
- Press and hold the recessed pinhole reset button on the back of the Hub.
- Release, and give the unit a few minutes to restart before trying to connect.
Hold time not vendor-published on the page reviewed.
A reboot is not a reset. A reboot keeps all settings; only a factory reset clears them.
The exact hold time is not published by the manufacturer on the pages we have checked, so treat it as indicative.
What if you cannot get into the Virgin Media Hub 4 at all?
The settings password is printed on the base of the Hub.
If that does not work, a factory reset will always get you in, at the cost of every setting on the unit.
Where this comes from
- How do I reset or reboot Virgin Media Hub — Names Hub 3, 4 and 5 and the Super Hub range for the same procedure and addresses.