Virgin Media Super Hub 2ac — login, gateway address and status lights
Open a browser on a device connected to your Virgin Media Super Hub 2ac and go to 192.168.0.1.
The password is unique to your unit and printed on it — there is no universal default.
Partly verified. Covered by Virgin Media's range-wide guidance rather than a model-specific page.
The Virgin Media Super Hub 2ac is a broadband hub supplied by an internet provider from Virgin Media, in UK use 2014-2016. This page covers the four things people actually come looking for: its settings address, how its login works, what its lights mean and how to reset it safely.
What is the Virgin Media Super Hub 2ac gateway address?
The Virgin Media Super Hub 2ac settings page is at 192.168.0.1. Type that into the address bar of a browser — not into a search box, which will just search for the number instead of opening the page.
There is a second address to know about: 192.168.100.1. Which one works depends on how the unit is currently configured.
Your device has to be connected to the Virgin Media Super Hub 2ac itself for this to work — over its Wi-Fi or by cable. On mobile data, or connected to a different network, the address goes nowhere.
192.168.0.1 in router mode, 192.168.100.1 in modem mode.
What is the default username and password for the Virgin Media Super Hub 2ac?
Unique password on the device label
There is no default password for the Virgin Media Super Hub 2ac that we could publish, because every unit has a different one.
Where to find yours. On the sticker on the base of the Hub, labelled settings password.
Per-Hub password.
If a website offers you a single password that works on every Virgin Media Super Hub 2ac, it is wrong. Those lists copy a per-device password from one unit and republish it as though it were universal.
What do the lights on the Virgin Media Super Hub 2ac mean?
Not yet verified.
How do you reset a Virgin Media Super Hub 2ac?
What you lose. Returns the Hub to factory settings and to router mode.
- Press and hold the recessed pinhole reset button.
- Release, and give the unit a few minutes to restart before trying to connect.
Hold time not vendor-published.
A reboot is not a reset. A reboot keeps all settings.
The exact hold time is not published by the manufacturer on the pages we have checked, so treat it as indicative.
What if you cannot get into the Virgin Media Super Hub 2ac at all?
You can get back in without losing your configuration on this model.
If that does not work, a factory reset will always get you in, at the cost of every setting on the unit.
Where this comes from
- How do I reset or reboot Virgin Media Hub — Names Super Hub 1, 2 and 2AC for the same procedure.