One of the biggest advantages of a hosted VoIP phone system is that it works seamlessly for remote and hybrid working. Your team can make and receive calls on their business number from anywhere with an internet connection.
How VoIP enables remote working:
- Softphone apps – staff download an app to their laptop or mobile and instantly have their full business phone system available at home or on the go
- Single business number – whether calling from the office, home, or a mobile app, the caller always sees your business number
- Hot desking – staff can log into any IP phone in any office and it becomes their personal extension
- Call routing rules – set up rules to ring desk phones and mobiles simultaneously, or sequentially, so calls are never missed
- Voicemail-to-email – missed calls are transcribed and sent to email so staff can respond quickly from anywhere
- Team presence – see which colleagues are available, busy, or away in real-time
Why this matters for your business:
- Staff working from home have exactly the same phone experience as those in the office
- Customers cannot tell whether they are speaking to someone in the office or at home
- No additional hardware or VPN required – just an internet connection
- Managers can monitor call activity and performance across all locations from a single dashboard
Connection Technologies sets up hosted VoIP systems that are ready for hybrid working from day one. Get a free quote.