How does voicemail work with a hosted VoIP phone system?

Hosted VoIP systems include advanced voicemail features that go far beyond a traditional answering machine. Voicemail is built into the cloud platform and accessible from any device.

VoIP voicemail features:

• Voicemail-to-email – voicemail messages are automatically sent to your email inbox as audio attachments, so you can listen to them from anywhere
• Voicemail transcription – some systems convert voicemail messages to text, allowing you to read them quickly without listening
• Visual voicemail – browse, play, and manage voicemail messages through a web portal or mobile app
• Custom greetings – record different greetings for business hours, out-of-hours, holidays, and individual extensions
• Shared voicemail boxes – create team voicemail boxes for departments like Sales or Support
• Voicemail PIN protection – secure access to voicemail with PIN codes

Advanced voicemail routing:

• If a call is not answered within a set number of rings, it goes to voicemail
• Different routing rules for different times of day or days of the week
• Overflow to voicemail when all agents in a queue are busy
• Option to press a key during the greeting to be transferred to a mobile or another extension

Voicemail is included at no extra cost with hosted VoIP systems from Connection Technologies. Get a quote.