What is the best VoIP phone system for a small business in the UK?

The best VoIP phone system for a small business depends on your specific needs, but the key features to look for are reliability, ease of use, scalability, and value for money.

What makes a good small business phone system:

• Low upfront costs – hosted VoIP systems require minimal investment, often just the cost of IP handsets or even free softphone apps
• Pay-per-user pricing – most hosted VoIP providers charge a simple monthly fee per user, making costs predictable and scalable
• Professional features – auto attendant, call queues, voicemail-to-email, and hunt groups help small teams sound professional
• Mobile integration – staff can use their business number on mobile apps when working remotely or on the go
• Easy management – web-based portals let you manage users, call routing, and settings without needing an IT department

Typical costs for small business VoIP in the UK:

• Hosted VoIP: from £8–15 per user per month
• IP desk phones: from £50–150 per handset (one-off)
• Inclusive UK calls: usually included in the monthly fee

As an independent provider, Connection Technologies compares packages from multiple hosted telephony suppliers to find the best deal for your business. Get a free comparison quote – it takes less than a minute.