What is a virtual phone number and how can my business use one?

A virtual phone number is a telephone number that is not tied to a specific physical phone line or location. Calls to a virtual number are routed over the internet to any device you choose – a desk phone, mobile, laptop, or even multiple devices simultaneously.

Types of virtual phone numbers:

• Local geographic numbers – numbers with area codes like 0113 (Leeds), 0161 (Manchester), or 020 (London), giving your business a local presence in any UK city
• Non-geographic numbers – 03 numbers that cost callers the same as a local call from anywhere in the UK
• Freephone numbers – 0800 numbers that are free for callers, ideal for sales and customer service lines
• International numbers – local numbers in other countries, allowing overseas customers to call you at local rates

Business benefits of virtual phone numbers:

• Professional presence – appear local in multiple cities without needing physical offices
• Flexible call routing – route calls to different team members, offices, or mobiles based on time of day or availability
• Track marketing campaigns – assign different numbers to different adverts and track which campaigns generate the most calls
• Business continuity – your number stays with you regardless of where you are physically located

Virtual numbers are included with hosted VoIP systems from Connection Technologies. Get a quote and we will set up the numbers you need.