How long does it take to switch to a hosted VoIP phone system?

Most businesses can be fully migrated to a hosted VoIP phone system within 5–15 working days, depending on the complexity of the setup and whether number porting is required.

Typical migration timeline:

• Day 1–2: Discovery and planning – we assess your current setup, number of users, required features, and any special requirements
• Day 3–5: System configuration – your hosted VoIP system is configured in the cloud, including users, extensions, call routing rules, auto attendant, and voicemail
• Day 5–7: Hardware delivery – pre-configured IP phones are delivered to your premises, ready to plug in
• Day 5–10: Number porting – your existing business numbers are ported from your old provider (this runs in parallel with setup)
• Day 10–15: Go-live and training – the system goes live, staff receive training, and we provide hypercare support during the first few weeks

What can speed things up:

• Using new numbers instead of porting (instant activation)
• Using softphones instead of physical handsets (no hardware delivery wait)
• Having your current provider details ready for the porting process

What can slow things down:

• Complex number porting from certain providers
• Large multi-site deployments requiring phased rollouts
• Integration with existing CRM or business systems

Connection Technologies manages the entire migration process. Get started and we will provide a detailed timeline for your business.