Skip to content

Can I keep my existing business phone numbers when switching to VoIP?

Yes, absolutely. When you switch to a VoIP phone system, you can keep all your existing business phone numbers through a process called number porting.

How number porting works:

  • Step 1: Provide your current phone numbers and the name of your existing provider
  • Step 2: Your new VoIP provider submits a porting request to your old provider
  • Step 3: The port is scheduled – typically taking 5–10 working days for geographic numbers
  • Step 4: On the porting date, your numbers are seamlessly transferred to your new VoIP system with minimal or zero downtime

What numbers can be ported?

  • Geographic numbers (01/02 area codes) – yes
  • Non-geographic numbers (03, 0800, 0845) – yes
  • Mobile numbers – yes (separate process)
  • International numbers – depends on the country

Important tips:

  • Do not cancel your existing service before the port completes – this can cause you to lose the number
  • Check your current contract for any early termination fees
  • Number porting is usually free or included in your new VoIP package

Connection Technologies manages the entire porting process for you, ensuring a smooth transition with no disruption to your business. Start your switch today.

Sitemap