Cloud-based telephony (also called hosted VoIP or cloud phone systems) is a business phone system that runs over the internet instead of traditional phone lines. Instead of physical PBX hardware in your office, your phone system is hosted in secure data centres and accessed via your internet connection.
Benefits for businesses:
- Work from anywhere — take your business number with you on any device
- No hardware costs — no expensive PBX equipment to buy or maintain
- Easy scaling — add or remove users in minutes
- Advanced features — call recording, auto-attendant, voicemail-to-email, CRM integration
- Cost savings — typically 30-50% cheaper than traditional phone systems
- Future-proof — ready for the 2027 UK landline switch-off
Connection Technologies offers Hypercloud, our feature-rich hosted VoIP platform. Learn more about Hypercloud or get a free quote.