What is the difference between VoIP and a landline?

VoIP (Voice over Internet Protocol) makes calls over the internet, while a traditional landline uses copper phone wires. Here are the key differences:

Technology:

• Landline: analogue signals over copper wires
• VoIP: digital voice data over your internet connection

Cost:

• Landline: higher call costs, expensive hardware, maintenance fees
• VoIP: lower call costs (often unlimited UK calls included), no hardware, minimal maintenance

Features:

• Landline: basic calling, voicemail, caller ID
• VoIP: video calling, call recording, auto-attendant, CRM integration, voicemail-to-email, mobile app, call analytics

Flexibility:

• Landline: fixed to one location
• VoIP: use from anywhere with internet — office, home, mobile

Important: The UK is switching off the traditional landline network by 2027. All businesses will need to move to VoIP or similar digital technology. Explore our VoIP solutions.