VoIP (Voice over Internet Protocol) makes calls over the internet, while a traditional landline uses copper phone wires. Here are the key differences:
Technology:
- Landline: analogue signals over copper wires
- VoIP: digital voice data over your internet connection
Cost:
- Landline: higher call costs, expensive hardware, maintenance fees
- VoIP: lower call costs (often unlimited UK calls included), no hardware, minimal maintenance
Features:
- Landline: basic calling, voicemail, caller ID
- VoIP: video calling, call recording, auto-attendant, CRM integration, voicemail-to-email, mobile app, call analytics
Flexibility:
- Landline: fixed to one location
- VoIP: use from anywhere with internet — office, home, mobile
Important: The UK is switching off the traditional landline network by 2027. All businesses will need to move to VoIP or similar digital technology. Explore our VoIP solutions.