VoIP stands for Voice over Internet Protocol – it is a technology that allows you to make and receive phone calls over the internet rather than through traditional copper telephone lines (PSTN).
Instead of converting your voice into analogue signals sent along wires, VoIP converts speech into digital data packets and transmits them over your broadband connection. This means you can make calls from a desk phone, a mobile app, or a computer – anywhere you have an internet connection.
Key benefits of VoIP for businesses:
- Lower costs – VoIP calls are significantly cheaper than traditional landline calls, especially for international and long-distance calls
- Flexibility – staff can make and receive calls from any location using softphones, mobile apps, or IP desk phones
- Scalability – adding new users takes minutes, not weeks of waiting for new phone lines to be installed
- Advanced features – call recording, auto attendant, call queues, voicemail-to-email, and video conferencing are included as standard
- Future-proof – with the PSTN switch-off approaching, VoIP is the modern standard for business communications
Connection Technologies delivers enterprise-grade hosted VoIP solutions tailored to UK businesses of all sizes. Get a free VoIP quote to see how much you could save.