You will only be charged a pro-rata fee on your first bill with your network. This is a one-time charge that covers the partial month from when your contract started to the beginning of your regular billing cycle.
However, there are two situations where you may see a pro-rata charge again:
- Switching networks — if you move to a new provider, your first bill with them will include a new pro-rata fee
- Mid-contract changes — if you upgrade or change your plan mid-cycle, a pro-rata adjustment may appear
After the first full month of your contract, your bill should revert to the agreed monthly cost. If you notice unexpected charges on subsequent bills, contact your Connection Technologies account manager for a review.