What are IP phones and which VoIP desk phones are best for business?

IP phones (also called VoIP phones) are desk phones specifically designed to make calls over an internet connection rather than a traditional phone line. They look and feel like regular office phones but connect to your network via an Ethernet cable or Wi-Fi.

Popular IP phone brands for business:

• Yealink – the most widely deployed IP phone brand globally. Yealink phones offer excellent build quality, crystal-clear audio, and a range of models from basic to executive. Popular models include the Yealink T33G (entry-level), T46U (mid-range), and T58W (premium with video)
• Poly (formerly Polycom) – known for outstanding audio quality, particularly for conference phones
• Cisco – enterprise-grade phones with advanced security features
• Grandstream – budget-friendly options with solid feature sets

What to look for in a business IP phone:

• HD voice – wideband audio codecs for crystal-clear call quality
• PoE (Power over Ethernet) – powers the phone through the network cable, reducing cable clutter
• Colour display – easier to navigate menus and see caller information
• Bluetooth and Wi-Fi – for wireless headsets and flexible placement
• Expansion modules – add extra line keys for receptionists or busy teams

Connection Technologies supplies and pre-configures IP phones from leading manufacturers, delivered ready to plug in and use. Request a quote including handsets.