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EE MMS Settings: How to Fix Picture Messages on EE

Having trouble sending or receiving picture messages on EE? MMS on EE requires the correct APN settings and an active mobile data connection to work properly. This guide walks you through the correct MMS EE configuration, how to enable MMS, and what to do when picture messages simply won't send.

Whether you're setting up a new handset for your business or troubleshooting an existing device, follow the steps below to get MMS working on EE quickly.

What Is MMS and Why Does It Need Data?

MMS (Multimedia Messaging Service) allows you to send picture messages, videos, and group texts from your mobile phone. Unlike standard SMS, MMS on EE requires a mobile data connection to function — even a minimal one. This means your device must have:

• An active EE SIM with mobile data included in your plan
• Mobile data switched on in your phone's settings
• The correct MMS APN settings configured on the device

If any of these elements are missing, your picture messages will fail to send or download. Wi-Fi alone is not sufficient for MMS — the message must route through EE's mobile network.

Correct MMS EE APN Settings

If your device hasn't automatically picked up the correct settings, you may need to enter the MMS EE APN configuration manually. Use the following values:

Setting	Value
Name	EE MMS
APN	everywhere
Username	eesecure
Password	secure
MMSC	http://mms/
MMS Proxy	149.254.201.135
MMS Port	8080
MCC	234
MNC	30
APN Type	mms
Authentication Type	PAP

For the full internet and MMS APN configuration, see our complete EE APN settings guide.

How to Enable MMS on EE: Step by Step

On Android

1. Open Settings > Connections (or Network & Internet) > Mobile Networks > Access Point Names.
2. Check whether an EE MMS APN already exists. If it does, tap it and verify the values match the table above.
3. If no MMS APN is listed, tap the + icon to add a new APN and enter the settings above.
4. Tap Save (or the three-dot menu > Save).
5. Ensure mobile data is switched on, then restart your phone.

On iPhone

1. Go to Settings > Mobile Data > Mobile Data Network.
2. Scroll down to the MMS section.
3. Enter the MMS APN, MMSC, MMS Proxy, and MMS Max Message Size (1048576) as listed above.
4. Ensure Mobile Data is enabled and restart the device.

Note: On most iPhones, EE's carrier settings update automatically. If you cannot see the Mobile Data Network option, go to Settings > General > About and install any pending carrier update when prompted.

Troubleshooting: MMS Not Working on EE

If you've entered the correct settings and MMS still isn't working on EE, work through the following checks:

• Confirm mobile data is active. Turn off Wi-Fi temporarily and try loading a webpage over mobile data. If it fails, MMS won't work either.
• Check your data allowance. If you've exceeded your data cap, your network connection may be restricted. MMS requires at least a basic data connection.
• Restart the device. A simple reboot often resolves temporary network registration issues.
• Reset APN settings. On Android, go to Access Point Names and tap Reset to default. On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
• Re-seat the SIM card. Power off the device, remove the SIM, wait 30 seconds, and reinsert it.
• Check for network outages. EE occasionally experiences localised service disruptions. Check EE's service status page if all other steps fail.

For a more detailed walkthrough, visit our dedicated MMS not working troubleshooting guide.

MMS Data Requirements on EE

MMS messages are relatively small — typically between 300 KB and 1 MB per message depending on the image or video quality. However, your device must have an active data session to transmit them. Key points to remember:

• MMS does not work over Wi-Fi — it requires a cellular data connection.
• Even plans with minimal data allowances support MMS, provided data is not fully exhausted or blocked.
• If your business uses data-restricted SIMs, ensure MMS traffic is not being blocked by your mobile device management (MDM) policy.

Need EE Business SIMs With Reliable MMS?

If your business relies on picture messaging — whether for field teams sending site photos, engineers sharing fault images, or staff communicating with clients — having properly configured EE SIMs is essential. Connection Technologies supplies EE business mobile plans with full MMS support, competitive data allowances, and expert configuration assistance.

Get a free quote for EE business mobiles today and let our team ensure your devices are set up correctly from day one.

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