How to Get Your PAC Code from O2

Get Your PAC Code from O2

There are three ways to get your PAC code from O2:

1. Text Method (Fastest)

Text PAC to 65075 from your O2 mobile. You will receive your PAC code via text within 60 seconds. This is the quickest and easiest method, mandated by Ofcom for all UK networks.

2. Call O2

Call 202 from your O2 phone (free) or 0344 809 0202 from any phone. Ask the agent for your PAC code. They may try to offer you a retention deal to stay — you are under no obligation to accept.

3. Online

Log in to the My O2 app or o2.co.uk. Navigate to the account settings or "Leaving O2" section to request your PAC code online.

What Happens Next

1. Give your PAC code to your new mobile provider.
2. Your number will transfer within 1 working day.
3. Your O2 SIM will stop working once the port completes.
4. Your contract with O2 will be cancelled automatically.

Things to Check Before Switching

• Contract status — if you are still within your minimum term, early termination charges may apply. O2 will tell you the exact amount when you request your PAC.
• Outstanding device payments — any remaining handset balance will need to be paid.
• PAC validity — your code is valid for 30 days. If it expires, request a new one for free.
• Data and services — download any voicemails or data you want to keep before the switch.

O2 PAC Code Summary